At Forsun, we value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and safeguard your data when you visit or make a purchase from our website.
1. Information We Collect
When you visit or interact with our website, we may collect the following information:
- Personal Information: Name, phone number, email address, billing and shipping address.
- Order Information: Products purchased, payment details (processed securely via third-party gateways).
- Technical Information: IP address, browser type, device information, cookies, and browsing behavior.
2. How We Use Your Information
We use your information to:
- Process and deliver your jewellery orders
- Communicate order updates, confirmations, and support
- Improve our website, products, and customer experience
- Send promotional offers and updates (only if you opt in)
- Prevent fraud and ensure secure transactions
3. Sharing Your Information
We do not sell or rent your personal data.
Your information may be shared only with trusted third parties such as:
- Payment gateways (for secure transactions)
- Shipping and logistics partners
- Website analytics and marketing tools
All partners are required to keep your information confidential.
4. Payment Security
All payments on Forsun are processed through secure and encrypted payment gateways.
We do not store your card or banking details on our servers.
5. Cookies
We use cookies to:
- Enhance website functionality
- Analyze traffic and user behavior
- Provide a personalized shopping experience
You can disable cookies through your browser settings if you prefer.
6. Data Protection
We take appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, or misuse.
7. Your Rights
You have the right to:
- Access your personal information
- Request correction or deletion of your data
- Opt out of marketing communications at any time
To exercise these rights, contact us using the details below.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices or content.
9. Changes to This Policy
Forsun may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.