1. General
- These Terms & Conditions apply to all users of the Forsun website.
- By accessing our website or placing an order, you agree to comply with these terms.
- Forsun reserves the right to update or modify these terms at any time without prior notice.
2. Product Information
- We make every effort to display product images, descriptions, and prices accurately.
- Actual product color and appearance may vary slightly due to lighting, screen resolution, or photography.
- Jewellery weights and dimensions may have minor variations due to the handmade or finishing process.
3. Pricing & Payments
- All prices listed on the website are in INR (₹) unless stated otherwise.
- Prices are subject to change without prior notice.
- Forsun reserves the right to cancel orders due to pricing errors or technical issues.
- Payments must be completed through our approved payment gateways.
4. Order Confirmation & Acceptance
- Placing an order does not guarantee acceptance.
- Forsun reserves the right to cancel or refuse any order at its discretion.
- Order confirmation will be sent via email or SMS after successful payment.
5. Shipping & Delivery
- Delivery timelines are estimates and may vary due to location, courier delays, or unforeseen circumstances.
- Forsun is not responsible for delays caused by courier partners or external factors.
- Shipping details are provided in our Shipping Policy.
6. Returns & Refunds
- Returns and refunds are governed by our Return & Refund Policy.
- Customers are advised to read the policy carefully before purchasing.
7. Cancellation Policy
- Orders can be cancelled only before dispatch.
- Once the order has been shipped, it cannot be cancelled.
8. Intellectual Property
- All content on the Forsun website including images, logos, designs, text, and graphics are the intellectual property of Forsun.
- Unauthorized use, reproduction, or distribution of content is strictly prohibited.
9. User Responsibilities
By using this website, you agree that you will:
- Provide accurate and complete information during checkout.
- Not misuse or attempt to harm the website or its functionality.
- Not engage in fraudulent activities.
10. Limitation of Liability
- Forsun shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website.
- Our liability is limited to the value of the product purchased.
11. Third-Party Links
- Our website may contain links to third-party websites.
- Forsun is not responsible for the content, policies, or practices of third-party sites.
12. Privacy Policy
- Your personal information is governed by our Privacy Policy.
- By using our website, you consent to the collection and use of information as outlined in the Privacy Policy.
13. Governing Law
- These Terms & Conditions are governed by the laws of India.
- Any disputes shall be subject to the jurisdiction of Indian courts.
14. Force Majeure
Forsun shall not be held responsible for delays or failures caused by events beyond our control including natural disasters, strikes, pandemics, or government actions.